Welcome to the Community - if you satisfied all of the requirements that include passing the VCP exam and sat for one of the required classes offered by a VMware Authorized Training Center you should have received an email from VM Certification requesting you to provide your mailing address.
If you have attended the approved training I would contact VMware Certification at certification@vmware.com providing them the date of your training and your exam.
I have also moved this question to more apprpriate forum